PROGRAM CONSULTANTS & INSTRUCTORS
Mary FitzGerald is a recognized food safety resource and began her career by earning her certification as a Registered Dietician after graduating from Immaculata College in Philadelphia. Mary joined a San Francisco based, rapidly growing upscale restaurant company as a culinary trainer for new restaurant openings, progressing through the ranks to General Manager of the two largest restaurants in New York City. Moving to Los Angeles in 1990 with her husband and son, Mary returned to the food and beverage industry to oversee special events at several prestigious restaurants and hotels. During an extended assignment in New York in 2009, Mary became a Certified Food Safety Inspector for EcoSure, one of the largest global food safety companies in the world where she inspected restaurants, hotels, airport food service kitchens, public schools and universities. Upon her return to Los Angeles in 2012, Mary became a ServSafe Certified Management Food Service Trainer/Proctor as well as a TIPS Trainer and created Safe and Sound Food Safety Consultants. Mary currently holds an active role with the Los Angeles County Department of Public Health – Food Safety Advisory Council and is on their Referred Vendors Provider’s List for training food safety certification. Mary inspects food service facilities including restaurants, hotels, schools, airports in New York, Las Vegas, California, and is writing food safety certification programs for restaurants in Peru, Panama and Costa Rica. In addition, she teaches and certifies ServSafe to Managers and foodservice employees and is proud to be associated with HTA.
Chef Mitchell Frieder
Chef Mitchell Frieder has over 43 years in the restaurant and hospitality industry, working both front-of house and back-of-house positions. Mitchell worked on the sushi line at Ai, a South Pasadena, classical Japanese restaurant and has consistently opened and managed restaurants that are voted among the best in the world. Mitchell was the Sous Chef of San Francisco’s Mandarin Oriental Hotel and its fine dining restaurant, Silk’s. Downtown Bistro, his restaurant in Lancaster, California was voted by the Los Angeles Times to be the fifth best in the Los Angeles valley region. Mitchell owns and and has operated Max Catering at the Antelope Valley Country Club for more than 17 years, and Mack’s BBQ, both in Palmdale, California, and is co-owner of Le Gourmet Culinary, a cooking school in Orange, California.
Mitchell has been teaching culinary students for over 14 years and was a Chef Instructor at the Art Institute, Le Cordon Bleu, and UCLA Extension, and consults for various businesses including the Shanghai Trade School in Shanghai, China. He has been a food columnist, had a radio cooking show for five years and a television cooking show for ten years.
Mitchell, and his wife, Jennifer, and their four children live in Lancaster with an extended family of pets, large and small.
Jennifer Gatlin has been in the hospitality industry for over 25 years, and received her sommelier/wine certification through the W.S.E.T (Wine Spirit Education Trust) and the International Court of Master Sommeliers, while pursuing her Business Management Degree from the University of Phoenix. Jennifer has worked as a trainer, manager, server, ServSafe Liquor Instructor, and bartender in both fine dining and high volume restaurants including The House of Blues, Gladstone’s, Wolfgang Puck Express, and the highly acclaimed Papadakis Taverna. Additionally, she honed her wine and sales skills as a wine broker for an international boutique wine brokerage house for several years.
Jennifer believes that with the proper training we can begin a “service revolution” here in Los Angeles, meeting and exceeding industry standards and setting the tone for the industry as a whole.
Jennifer enjoys bartending at the Los Angeles International Airport where she was named a Customer Service Hall of Fame recipient. She serves as the Secretary for the San Pedro/ Wilmington NAACP branch, where she is able to give back to her community. She lives in San Pedro with her husband and two sons.
Johanna Hulme is a training consultant with HTA specializing in all aspects of the hospitality industry, having worked over 15 years as a server, trainer, private event manager, bartender, manager, and administrative head of training and licensing for a major restaurant corporation in Boston. Johanna was responsible for ServSafe training and certifications for kitchen staff for all 35 locations in addition to all permitting and liquor licensing. Ms. Hulme strongly believes that investing in the professional development of restaurant and hotel staff creates a more engaged, happy and successful team member. She teaches the fundamentals of hospitality service, attention to detail, and industry standards in a fun, engaging manner.
Jacqueline Frias has worked in the Los Angeles hospitality industry for the last twelve years. She was born in Los Angeles and grew up in Guadalajara, Jalisco, Mexico, where she received her Bachelor’s degree in Tourism from the University of Guadalajara.
Jacqueline returned to the United States in 1994, and began working as a custodian, cleaning apartment buildings, and then moved on to food service as a Cashier. In 2004, she started working for the Sheraton Delfina Hotel, now the Le Meridien Delfina Santa Monica, and has held positions ranging the spectrum from Cashier, Room Attendant, Mini-bar Attendant, Barista and her current position, Server Supervisor. Jacqueline serves on the UNITE HERE Local 11 Executive Board and was recently elected to the Santa Monicans for Renters’ Rights (SMRR) Steering Committee.
Jacqueline is an HTA Barista and Room Attendant Instructor and loves to make a difference in people’s lives. She is the proud single mother of three young adults.Bio
Reverend Donald L. Wilson
Reverend Donald L. Wilson, a native of Galveston, Texas, preached his first sermon and was licensed in 1984 under the leadership of the late Rev. Vernon G. Calvin of the West Pico M.B.C. in Los Angeles, California. That year, Rev, Wilson and his family moved their membership to Evening Star M.B.C. under the Pastorate of Dr. W.M. Brent Sr. He served there faithfully for twenty-one years in the ministry. In 1991 he became the assistant to the Pastor. Over the next fourteen years Rev. Wilson undertook various ministerial duties such as teaching the Wednesday night Bible study, Sunday school, Spiritual advisor to the male chorus. Rev Wilson received his Bachelor of Theology degree in 1992 from The Joint Baptist Theological Seminary, in conjunction with Southern California Theological Seminary.
Pastor Wilson, who has a love for the culinary arts, is a retired Chef who worked for over 40 years, including 28 years at the world famous Century Plaza Hotel and Spa. In addition to his role as Pastor of the True Way M.B.C., Pastor Wilson is also a motivational speaker/organizer, who has been honored and continues to receive recognition for his work in the area of workplace diversity and unity, a position created specifically for him by the National President of Hospitality for UNITE HERE Labor Union.
Pastor Wilson has been happily married to Mrs. Elvia Wilson for the past 39 years. Pastor and First Lady Wilson are blessed with two children; Donald Wilson II, Faith Wilson and three grandchildren.
In 1974, Emma Worthington started her union career as a bartender at HMS Host at the Los Angeles International Airport, and as a proud member of what was then the Bartender and Culinary Union Local 814. Emma continued working at LAX and then became a member of UNITE HERE Local 11, and has been on the union’s Executive Board for 18 years. Emma has worked for Local 11 as an Organizer, Grievance Handler and Roll Call Dispatcher. Emma is currently working at both Local 11 and the HTA, on its Accelerator Programs and assisting on a grant from the State of California’s Workforce Development Board, entitled the High Road Training Partnership (HRTP) Grant, to build a Roll Call Room Attendant Program.
Jeremy Broekman has served as the HTA’s website developer and creative director since 2012. Jeremy is the Creative/Account Director for Broekman Communications. As an expert in marketing, branding, advertising, social media, graphic design and website development, Jeremy trains corporate, entertainment industry, real estate, start-up and nonprofit C-suite and V-suite executives. He coaches and consults teams and individuals in the areas of business development, brand strategy and social media. Jeremy is a Spartan racer, charismatic connector and master networker. His presentations are highly motivational and energizing, showing teams how to overcome obstacles and develop a shared vision. Jeremy draws on his experience at Universal Television and Xerox Corporation to train senior managers of Fortune 500 companies. For more information, please visit www.broekmancomm.com.